• DUE TO THE NATURE OF OUR PRODUCTS , THERE IS A “NO RETURN” POLICY AS THIS IS THE ONLY WAY TO ENSURE THE INTEGRITY AND QUALITY OF OUR PRODUCTS EACH OF OUR CUSTOMERS RECEIVE.
• RETURNS ARE PERMITTED ON NON- COSMETIC ITEMS, IF THE ITEM IS DUE TO THE FAULT OR MISTAKE BY US. WE MUST BE CONTACTED WITHIN 3 DAYS OF RECEIVING DEFECTIVE ITEM.
IF IN STOCK, WE WILL GLADLY EXCHANGE FOR SAME ITEM OR ANOTHER ITEM OF EQUAL/GREATER VALUE. YOU ARE REQUIRED TO PAY ANY SHIPPING FEES TO RETURN DEFECTIVE ITEM.
• PLEASE CONTACT US FIRST SO WE CAN RESOLVE THIS ISSUE.
ONCE ITEM IS APPROVED FOR RETURN, ITEM MUST BE SENT BACK WITHIN 5 DAYS OF CONTACTING US.